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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange within 30 calendar days from the original date of purchase. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.

The original shipping and handling charges are not refundable.

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

Fiber Cable Outlet also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.

Fiber Cable Outlet
101 First Street, #253
Los Altos, CA 94022
 
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